Knowledgebase

Give a colleague access to your account Print

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You can invite colleagues to your account. Each person gets their own sign-in, so you never need to share a password. You decide what each person can do.

Invite a user

  1. Open the account menu (top right) and select User Management.
  2. Under Invite New User, enter your colleague's email address.
  3. Choose All Permissions, or choose Choose Permissions and tick only what they need, for example viewing and paying invoices or opening support tickets.
  4. Select Send Invite. Your colleague receives an email with a link to accept.

Change or remove access

On User Management, select Manage Permissions next to a user to change what they can do, or Remove Access to remove them from your account. Removing access does not delete their user. They just can no longer see your account.

Good to know

  • The Owner of the account always has full access and can't be removed.
  • One user can have access to more than one account. After signing in, they choose which account to open, or use Switch Account in the account menu.
  • Invited users can also sign in with Google if they use the same email address.
  • Remove access as soon as someone leaves your company.

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